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Software, cloud and data systems

Built around how your organisation works.

We work with technical leads and IT teams to develop business software, improve infrastructure and support the systems they rely on.

How a project runs: discover, plan, build and launch, then monitor, update, review and improve, all by the same team. DeliverySupportDiscoverPlanBuildLaunchMonitorUpdateReviewImprove
How a project runs, from the first conversation to ongoing support.

Who you’re working with

OmniTyx is a UK software company. The people who scope and build your system stay with it after launch, so nothing is lost between project and support.

More about how we work
  • A written scope and priceAgreed before any work begins, so there are no surprises later.
  • Code in a repository you ownAlong with the accounts and documents, so you can take the work elsewhere at any time.
  • Documentation at handoverHow it is built, how it is deployed and how to run it, written down rather than in our heads.
  • Monitoring from day oneWe find out something has broken before your team has to tell us.

What we set up around every system

Monitoring, releases, security and reporting, configured for your environment and handed over with the work.

See problems before your users do

Automated monitoring runs continuously. Alerts reach the right person under your support agreement, and dashboards show what changed.

  • Uptime and response times
  • Alerts routed by priority
  • History you can search
See our services

Monitoring runbook

What is checked
Uptime, response times, errors, disk and memory, and that backup jobs ran.
Where alerts go
Routed by priority to the people looking after your system, within the agreed response time.
What you can see
A dashboard for your team and a history you can search.
After an incident
The cause and the fix, written up and shared with you.

How we monitor and report on your systems

Every system we run comes with clear reporting, so your team can see how it’s doing and what changed.

What the support report covers

What we saw and what we did, in plain English, sent regularly to the people who own the system.

Availability and incidents
What went down, for how long, and what we did about it.
Changes released
Every release that went out, and anything rolled back.
Security
Updates applied, scan findings fixed, and access reviews done.
Backups
Whether every backup ran, and the result of the latest restore test.
Running costs
What the systems cost to run, and anything left running that nobody uses.
Recommendations
What we would change next, and why.

Built on the tools your team already knows

We work with the major cloud platforms and the open source tools behind most modern systems, so whatever we build is easy to support and easy to hand over.

See what we build with them
  • Microsoft Azure
  • AWS
  • Google Cloud
  • Kubernetes
  • Docker
  • Terraform
  • PostgreSQL
  • SQL Server
  • GitHub
  • React
  • Node.js
  • TypeScript
  • Microsoft Azure
  • AWS
  • Google Cloud
  • Kubernetes
  • Docker
  • Terraform
  • PostgreSQL
  • SQL Server
  • GitHub
  • React
  • Node.js
  • TypeScript

A clear path from idea to running system

How we work, step by step
  1. 01

    Discover

    We learn how your systems and teams work today, and agree what success looks like.

  2. 02

    Plan

    A clear scope with milestones, risks and running costs, before any work begins.

  3. 03

    Build

    Short cycles you can see, with every change tested and reviewed.

  4. 04

    Launch and support

    A rehearsed go-live, then monitoring, updates and a team on hand afterwards.

Tell us what you’re trying to solve

Whether you’re planning a new system, improving one you already use or need ongoing support, send us a few details and we’ll come back with a clear next step.

Tell us about it
Send a project enquiry
We’re available
Monday to Friday, 9am to 5pm
Get in touch