Terms of Service

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to: - Use of our website (omnityx.co.uk) - Any services we provide - All communications with OmniTyx Limited If you do not agree to abide by these terms, please do not use our website or services. We reserve the right to change these terms at any time. Your continued use of our website and services following any changes indicates your acceptance of the new terms.

OmniTyx Limited provides technology consulting and development services including: - Custom software development - System integration and automation - Technical consulting and advisory services - Website and application development - IT support and maintenance services **Service Delivery:** - Services are provided under separate written agreements - All service engagements require a signed contract or statement of work - Service specifications, timelines, and deliverables are defined in project documentation - We reserve the right to refuse service to any party at our discretion **Website Use:** - Our website is provided for informational purposes - You may browse and download materials for personal or business evaluation - Commercial use of website content requires written permission

**Our Intellectual Property:** - All content on this website is owned by OmniTyx Limited or our licensors - This includes text, graphics, logos, images, software, and design elements - You may not copy, reproduce, or distribute our content without written permission - Our company name and logo are trademarks of OmniTyx Limited **Client Work:** - Custom developments are subject to separate intellectual property agreements - Ownership rights are defined in individual service contracts - We may retain rights to general methodologies and non-proprietary techniques - Client-specific data and confidential information remain the property of the client **Third-Party Content:** - We respect third-party intellectual property rights - We use open-source software in accordance with applicable licenses - Any third-party trademarks mentioned are the property of their respective owners

**Website Use:** - Our website is provided "as is" without warranties of any kind - We do not guarantee uninterrupted or error-free operation - We are not liable for any damages arising from website use - Information on our website is for general guidance only **Service Limitations:** - Specific liability terms are defined in individual service contracts - We maintain indemnity insurance appropriate to our business - Our liability is limited to the value of services provided - We are not responsible for indirect or consequential damages **Force Majeure:** We are not liable for any failure to perform due to circumstances beyond our reasonable control, including: - Natural disasters or extreme weather - Government actions or regulatory changes - Internet or telecommunications failures - Pandemics or other public health emergencies **User Responsibilities:** - You are responsible for ensuring our services meet your requirements - You must provide accurate information and timely feedback - You are responsible for backing up your data and systems

**Our Commitment:** - We maintain strict confidentiality regarding client information - Non-disclosure agreements are standard for all client engagements - Our staff are trained in confidentiality and data protection procedures - We implement appropriate technical and organisational security measures **What We Protect:** - All client data and business information - Technical specifications and system details - Business processes and operational information - Any information marked as confidential or proprietary **Exceptions:** Confidentiality obligations do not apply to information that: - Is publicly available through no fault of ours - Is independently developed without use of confidential information - Must be disclosed by law or regulatory requirement - Is expressly authorised for disclosure by the client **Duration:** - Confidentiality obligations survive termination of any agreement - We maintain confidentiality indefinitely unless otherwise agreed - Physical and electronic confidential materials are securely disposed of when no longer needed

**General Terms:** - Specific payment terms are defined in individual service agreements - All fees are quoted in British Pounds (GBP) unless otherwise stated - VAT is charged where applicable in accordance with UK tax law - Payment terms are typically 30 days from invoice date **Late Payments:** - Late payment charges may apply as defined in service agreements - We reserve the right to suspend services for overdue accounts - Statutory interest may be charged on late payments under UK law - Collection costs may be charged to the client for overdue accounts **Disputes:** - Payment disputes must be raised within 30 days of invoice date - We will work collaboratively to resolve any billing disagreements - Undisputed portions of invoices remain payable during dispute resolution - Professional arbitration may be used for significant disputes **Refunds:** - Refund policies are defined in individual service agreements - Refunds for completed work are generally not available - Cancellation terms are specified in service contracts - Deposit refunds depend on the stage of project completion

**Website Access:** - We may terminate your access to our website at any time - Termination may be immediate and without notice - Reasons for termination include violation of these terms or inappropriate use - Certain provisions of these terms survive termination **Service Agreements:** - Termination terms for services are defined in individual contracts - Either party may typically terminate with appropriate notice - Immediate termination may be available for material breach - Outstanding payments become due upon termination **Effect of Termination:** - All rights to use our website and services cease immediately - Confidentiality obligations continue indefinitely - Client data will be returned or securely destroyed as agreed - Final invoices will be issued for any outstanding work **Post-Termination:** - We may retain information as required by law or for legitimate business purposes - Support obligations end unless specifically agreed otherwise - Transition assistance may be available under separate agreement

**Jurisdiction:** - These terms are governed by the laws of England and Wales - Any disputes will be subject to the exclusive jurisdiction of English courts - We are registered in England and Wales - Our registered office determines our legal jurisdiction **Compliance:** - We comply with UK data protection laws including UK GDPR - We adhere to relevant industry standards and best practices - Professional services are delivered in accordance with UK business law - Tax obligations are met in accordance with UK tax legislation **Dispute Resolution:** - We prefer to resolve disputes through direct communication - Mediation may be used before formal legal proceedings - Professional arbitration is available for complex technical disputes - Legal action should be a last resort after other methods are exhausted **Severability:** - If any part of these terms is found unenforceable, the remainder remains valid - Invalid provisions will be replaced with enforceable equivalents where possible - The overall intent and enforceability of these terms is preserved